The Big Think

May 3, 2014

Quoth the Buggy Whip Maker

Filed under: Business,Technology — jasony @ 9:22 am

Outbox vs. USPS: How the Post Office Killed Digital Mail: “‘You disrupt my service and we will never work with you.’’ Further, ‘‘You mentioned making the service better for our customers; but the American citizens aren’t our customers—about 400 junk mailers are our customers. Your service hurts our ability to serve those customers.’’

According to Evan, the Chief of Digital Strategy’s comments were even more stark, ‘[Your market model] will never work anyway. Digital is a fad. It will only work in Europe.’

Evan and Will would later call the meeting one of the most ‘surreal moments of their lives.’”

Read the whole thing.

h/t Sean

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